Notice of Failure (September 10, Resolved)

Thank you for your continued use and support of InfiniCloud's cloud services. 

As detailed below, an issue occurred with some of our services on Wednesday, September 10th, 2025. The problem has been resolved, and InfiniCloud's services are now fully functional again.

We sincerely apologize for any inconvenience this may have caused.

Details

Date of Occurrence	September 10th, 2025 (Wednesday) 20:53 〜 21:47　※24-hour clock notation
Cause	Network Failure
Scope of Impact	Some customers in our Chubu region
Cause	Due to a network equipment failure, some customers experienced disruptions to their internet-related services. We are contacting affected customers individually.