Thank you for your continued use and support of InfiniCloud's cloud services.
An outage occurred in our WIKIPLUS Hosting service and has now been restored.
We sincerely apologize for any inconvenience this may have caused.
Details
| Date of Occurrence | May 12, 2026 (Tuesday) 11:00 〜 11:54 ※24-hour clock notation |
|---|---|
| Affected Customers | Some customers using our WIKIPLUS hosting service |
| Cause | Server Failure |
| Impact | An issue occurred during an update process affecting the storage area of the server used for this service, which resulted in users being unable to log in or update websites. As part of the recovery process, the server was restarted, causing websites hosted on the WIKIPLUS hosting service to become temporarily inaccessible between 11:49 and 11:54. The issue has since been resolved, and all services are now operating normally. |