Failure to receive emails sent to our company (Restored, April 3rd)

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April 6th, 2023

Dear Business Partners,

Thank you for using InfiniCloud's cloud service.

During the time period provided below, delivery failures occurred to some of our email addresses. This issue has been addressed and corrected.

If you got an error message in your email during that time, please send it again. Please contact us if you sent the email again and still received an error message by using the inquiry form below. This will enable us to address your query and investigate any additional problems.

Contact us here

Date and time of errorApril 3rd, 2023, 10:24 a.m. ~ April 4th, 2023, 12:30 p.m. ※24 hour time notation
Impact rangeTo some of our (InfiniCloud's) email addresses
MatterEmails sent to some of our email addresses were rejected due to a configuration problem, and were not delivered to our internal staff.