Notice of Failure (November 25th, Resolved)

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Thank you for your continued use and support of InfiniCloud's cloud services. 

As detailed below, a failure occurred with some of our services. At this time, the issue has been resolved after action was taken, and the service is now functioning regularly once more.

We sincerely apologize for any inconvenience this may have caused.

 

Details

Date of OccurrenceNovember 25th, 2024 (Wed) 14:46 ~ 15:08 ※24-hour clock notation
Scope of ImpactCustomers using our WIKIPLUS service
EventA partial failure occurred during a WIKIPLUS system maintenance. This failure caused an unexpected, temporary service outage.
The issue was resolved after emergency action was taken, and the service is now functioning regularly once more.
There was no data corruption as a result of this failure.