About recent phishing emails posing under our domain (teracloud.jp)

Thank you for your support and use of InfiniCLOUD.

We confirmed cases in which phishing emails have been sent posing under our domain (teracloud.jp) asking users to enter their account information.

The only confirmed phishing emails have been in Japanese. However, we advise everyone to be on the lookout for and cautious of any phishing emails, regardless of language.

Although teracloud.jp is the sender and has announced changes to the email service requirements, we do not provide email services.

Please be careful not to click on any URL or open any attachments from suspicious emails or from emails you are not familiar with.

The phishing emails that we have confirmed are provided below. In addition to the original Japanese, an English translation of the email will also be provided.

Email subject:

【重要】サービス仕様変更のお知らせと設定更新のお願い
([Important] Notice regarding changes to service specifications and update settings.)

Email text:

teracloud.jpをご利用いただき、誠にありがとうございます。

このたび、teracloud.jpのサービス仕様を一部変更させていただくことになりました。つきましては、以下のリンクからE-MAILアカウントにアクセスし、最新の設定への更新をお願い申し上げます。

【設定更新リンク】https://wrsadv.com/spec/sn/info/webmail/index.php#***@teracloud.jp

なお、下記のいずれかの条件を満たさないメッセージについては、メールボックスから削除される可能性がございますので、あらかじめご了承ください。teracloud.jpメールがWebメールで20日間使用されなかった場合teracloud.jpメールがメールソフト（PC/スマートフォン）で20日間送受信されなかった場合お客様にはご不便をおかけいたしますが、何卒ご理解とご協力を賜りますようお願い申し上げます。

今後ともteracloud.jpをご愛顧いただきますようお願い申し上げます。

何かご不明点がございましたら、teracloud.jpサポートチームまでご連絡ください。よろしくお願い申し上げます。teracloud.jpサポートチーム

Thank you for using teracloud.jp.

We have decided to change some of the service specifications for teracloud.jp. Therefore, please access your E-MAIL account using the link below and update to the latest settings.

[Setting Update Link] https://wrsadv.com/spec/sn/info/webmail/index.php#***@teracloud.jp

Please note that messages that do not meet any of the following conditions may be deleted from your mailbox.If teracloud.jp mail is not used in webmail for 20 daysIf teracloud.jp mail is not sent or received via email software (PC/smartphone) for 20 daysWe apologize for any inconvenience this may cause to our customers and appreciate your understanding and cooperation.

We look forward to your continued patronage of teracloud.jp.

If you have any questions, please contact the teracloud.jp support team.Thank you for your cooperation.teracloud.jp Support Team

Posted February 7, 2025