Scheduled Maintenance (April 20th, 2023)

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Posted April 13, 2023


Thank you for using InfiniCloud's cloud service.

We will make minor updates, including patching our equipment with the newest security updates, to maintain appropriate security.

Up until now, each time we carried out maintenance, we updated the FortiGate firmware from Fortinet.We have decided to update it every third Thursday of the month from 20:00 to 22:00 JST going forward.

Additionally, in place of routine maintenance, security patches that prevent serious incidents will be applied when necessary.

The following maintainance will be carried out according to the following schedule.We apologize for any inconvenience this may have caused our clients.


Date and TimeThursday, April 20, 2023 20:00-22:00 (JST) *24-hour notation
Service subject to maintenanceFortiGate UTM/Firewall service
Cloud-based remote VPN service
Implementation contentRegular update of Fortinet FortiGate firmware
Customer impactDuring the update, switching between redundant configuration devices will occur and some services will be temporarily interrupted.
As a result, the SSL-VPN connection will be temporarily disconnected, but you can use it without problems by reconnecting.

*The maintenance end time may change depending on the situation.