Notice of Failure (January 7, Resolved)
Thank you for your continued use and support of InfiniCloud's cloud services.
As detailed below, an issue occurred with some of our services. The problem has been resolved, and InfiniCloud's services are now fully functional again.
We sincerely apologize for any inconvenience this may have caused.
Details
| Date of Occurrence | January 7, 2026 (Wednesday) 19:22 〜 19:27 ※24-hour clock notation |
|---|---|
| Affected Customers | Some customers in our Kansai region using the following services:
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| Cause | During a scheduled maintenance on redundant network equipment, an unexpected issue occurred while switching to the backup system that was not observed during the verification phase. |
| Impact | During the specified period, the above services experienced an outage.。 The services were restored by manually switching over to the backup system. |