Notice of Failure (March 7, Resolved)

Thank you for your continued use and support of InfiniCloud's cloud services.

An outage occurred in our Backup Storage service. Service has now been restored.

We sincerely apologize for any inconvenience this may have caused.

Details

Date of Occurrence	March 7, 2026 (Wednesday) 19:22 〜 19:27 ※24-hour clock notation
Affected Customers	Some customers using our Backup Storage service
Cause	Hardware Failure
Impact	Due to hardware failure, an incident occurred where access to the servers used by this service became unavailable. The affected server components have been replaced, and service has now been fully restored.